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The company ManageMyHosting refers to all accounts under the ManageMyHosting
name as well as all subsidiaries (ManageMyName, ManageMyBox, and
ManageMyServices). This document is designed to provide specific information
about service and terms accepted once sign-up has been completed.
ACCEPTANCE OF AGREED TERMS
Use of service constitutes acceptance and agreement to ManageMyHosting Terms of
Service, Acceptable Use Policy, Privacy Policy, Guarantees Policy. Once above
mentioned documents have been agreed to ManageMyHosting agrees to furnish
services to client. Any of the above mentioned documents may be changed at any
time without notification to client.
SERVICE RATES
Clients agree that they are bound by the service term specified on account order
form as well as the rates specified on order forms. Charges will be made
immediately after order form is submitted and then service will be made
available within 48 hours after payment has been verified.
PAYMENT
Client agrees to pay for all services rendered in advance of each monthly term.
Client agrees to pay the full sum on due date each month and payment cannot be
made then a 3 day grace period is given to make the payment before account is
suspended. If account is suspended a $10 late fee will be charged to have it
re-activated or it will be removed off of our servers within 30 days with no
backups being made.
REFUNDS AND FEES
Unless 30 day money back guarantee is made clearly visible when signing up for
an account, no refunds will be given on monthly, yearly or one-time setup fees.
Under no circumstances does the 30 day money back guarantee cover one-time or
setup fees of any kind.
ACCOUNT CANCELLATION
An account cancellation request form is available in our Customer Control Center
and this is where all cancellation requests MUST be submitted. Cancellation
requests will be handled within 24 hours.
IMPORTANT: A Cancellation request MUST be made AT LEAST five (5) days
before the next renew date or else service WILL NOT be cancelled until the
following month.
Chargebacks will result in the immediate deletion of any and all accounts held
by the credit card holder issuing the chargeback. There is a $25 administrative
fee for any illegitimate chargebacks placed against us. Any illegitimate
chargebacks or threatened illegitimate chargebacks are grounds for immediate
account cancellation.
NATURE OF SERVICE PROVISION
While ManageMyHosting will do our best to keep downtime to a very minimum and
stick to our guarantees, in the changing world of technology many things can
happen and therefore ManageMyHosting cannot be held responsible for any downtime
or service outage and therefore cannot be held responsible for any damages
incurred by the customer. While we do issue service credits for downtime as
decided on a case by case basis by ManageMyHosting this is as far as our
responsibility for any downtime goes. In no event shall the company be liable
for any special or consequential damages, loss or injury.
DOMAINS
When registering a domain, it takes 48 hours to fully register and propagate to
our servers and it may take longer depending on when DNS is updated. Customer
knows and agrees to this.
AGREEMENT BY THIRD PARTIES
If customer is reselling this service to a third party, Customer must ensure
that third party has also agreed to a copy of our Terms and Conditions and
Acceptable Use Policies and we recommend that Customer creates their own
stricter version since Customer is responsible for all actions made by the third
party while using our services.
ACCOUNT OWNERSHIP
The Customer who is paying for the package owns it. Therefore, if a change is
needed the Customer must authorise it and we will not listen to anybody but the
Company. If a third party requests, for instance, a password change or a server
reboot, it will be refused until authorisation is obtained from the Customer.
IMDEMNIFICATION
ManageMyHosting wishes to emphasize that in agreeing to the ManageMyHosting
Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies
ManageMyHosting for any violation of the Acceptable Use Policy (AUP) and Terms
of Service (ToS) that results in loss to ManageMyHosting or the bringing of any
claim against ManageMyHosting by any third-party. This means that if
ManageMyHosting is sued because of a customer's or a customer of a customer's
activity, the customer will pay any damages awarded against ManageMyHosting,
plus all costs and attorney's fees.
DENIAL OF SERVICE
We reserve the right to refuse service to anyone at any time for any reason.
SUPPORT
ManageMyHosting will provide 24/7 Support and maintain our guarantees except
during US/UK public holidays where we have less staff available for support. We
provide best-efforts support on all issues, however, should any problems occur,
ManageMyHosting are not responsible for any damages, data corruption or removal
of your files or services. Limitation on Company Liability Company shall not be
deemed to be in default of any provision of this Agreement or be liable for any
failure of performance of the Services and Products to Customer resulting,
directly or indirectly, from any (i) weather conditions, natural disasters or
other acts of God, (ii) action of any governmental or military authority, (iii)
failure caused by telecommunication or other Internet provider, or (iv) other
force or occurrence beyond its control. The exclusive remedy against Company for
any damages whatsoever to Customer arising out of or related to this Agreement
shall be the refund of the fees paid by Customer to Company with respect to the
then current term of this Agreement. COMPANY SHALL NOT BE LIABLE FOR (i) ANY
INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF
PROFITS OR LOSS OF REVENUE RESULTING FROM THE USE OF THE COMPANY'S SERVICES AND
PRODUCTS BY CUSTOMER OR ANY THIRD PARTIES, OR (ii) ANY LOSS OF DATA RESULTING
FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS COMPANY
PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER
EXPRESS OR IMPLIED COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE
AND SUITABILITY OF THE SERVICES AND PRODUCTS AND COMPANY SHALL HAVE NO LIABILITY
THEREFORE.
LAWS
Customer agrees not to engage in activity that violates federal (United States),
state (Texas) or local (Dallas County) laws applicable to the service terms
described herein.
FINAL PROVISIONS
A waiver by the Company of any breach of any provision of this Agreement by
Subscriber shall not operate as or be construed as a continuing or subsequent
waiver thereof or as a waiver of any breach of any other provision thereof.
Subscriber shall not transfer or assign this Agreement without the prior written
consent of the Company. Company may assign Agreement at anytime without consent
from or notice to Subscriber. Company reserves right to cancel customers rights
under this contract at anytime without further obligation.
ManageMyHosting takes no responsibility for any material input by others and not
posted to the ManageMyHosting Network by ManageMyHosting. ManageMyHosting is not
responsible for the content of any other websites linked to the ManageMyHosting
Network; links are provided as Internet navigation tools only. ManageMyHosting
disclaims any responsibility for any such inappropriate use and any liability to
any person or party for any other person or party's violation of this policy.
ManageMyHosting is not responsible for any damages your business may suffer.
ManageMyHosting does not make implied or written warranties for any of our
services. ManageMyHosting denies any warranty or merchantability for a specific
purpose. This includes loss of data resulting from delays, non-deliveries, wrong
delivery, and any and all service interruptions caused by ManageMyHosting.
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