managemyhosting ManageMyHosting
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Welcome to ManageMyHosting! We are a rapidly expanding company focusing on premium hosting solutions at a great value price. Our constant emphasis on innovation, integrity and continual investment in technology makes us the perfect choice for both business and personal website hosting. So don't delay, why not join us as we work to set the standard in web hosting!
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terms of service policy
This policy outlines our business procedures that need to be followed when purchasing a hosting package from us. This involves billing, cancellations and much more.
 
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Terms of Service Policy

The company ManageMyHosting refers to all accounts under the ManageMyHosting name as well as all subsidiaries (ManageMyName, ManageMyBox, and ManageMyServices). This document is designed to provide specific information about service and terms accepted once sign-up has been completed.

ACCEPTANCE OF AGREED TERMS

Use of service constitutes acceptance and agreement to ManageMyHosting Terms of Service, Acceptable Use Policy, Privacy Policy, Guarantees Policy. Once above mentioned documents have been agreed to ManageMyHosting agrees to furnish services to client. Any of the above mentioned documents may be changed at any time without notification to client.

SERVICE RATES

Clients agree that they are bound by the service term specified on account order form as well as the rates specified on order forms. Charges will be made immediately after order form is submitted and then service will be made available within 48 hours after payment has been verified.

PAYMENT

Client agrees to pay for all services rendered in advance of each monthly term. Client agrees to pay the full sum on due date each month and payment cannot be made then a 3 day grace period is given to make the payment before account is suspended. If account is suspended a $10 late fee will be charged to have it re-activated or it will be removed off of our servers within 30 days with no backups being made.

REFUNDS AND FEES

Unless 30 day money back guarantee is made clearly visible when signing up for an account, no refunds will be given on monthly, yearly or one-time setup fees. Under no circumstances does the 30 day money back guarantee cover one-time or setup fees of any kind.

ACCOUNT CANCELLATION

An account cancellation request form is available in our Customer Control Center and this is where all cancellation requests MUST be submitted. Cancellation requests will be handled within 24 hours.

IMPORTANT: A Cancellation request MUST be made AT LEAST five (5) days before the next renew date or else service WILL NOT be cancelled until the following month.

Chargebacks will result in the immediate deletion of any and all accounts held by the credit card holder issuing the chargeback. There is a $25 administrative fee for any illegitimate chargebacks placed against us. Any illegitimate chargebacks or threatened illegitimate chargebacks are grounds for immediate account cancellation.

NATURE OF SERVICE PROVISION

While ManageMyHosting will do our best to keep downtime to a very minimum and stick to our guarantees, in the changing world of technology many things can happen and therefore ManageMyHosting cannot be held responsible for any downtime or service outage and therefore cannot be held responsible for any damages incurred by the customer. While we do issue service credits for downtime as decided on a case by case basis by ManageMyHosting this is as far as our responsibility for any downtime goes. In no event shall the company be liable for any special or consequential damages, loss or injury.

DOMAINS

When registering a domain, it takes 48 hours to fully register and propagate to our servers and it may take longer depending on when DNS is updated. Customer knows and agrees to this.

AGREEMENT BY THIRD PARTIES

If customer is reselling this service to a third party, Customer must ensure that third party has also agreed to a copy of our Terms and Conditions and Acceptable Use Policies and we recommend that Customer creates their own stricter version since Customer is responsible for all actions made by the third party while using our services.

ACCOUNT OWNERSHIP

The Customer who is paying for the package owns it. Therefore, if a change is needed the Customer must authorise it and we will not listen to anybody but the Company. If a third party requests, for instance, a password change or a server reboot, it will be refused until authorisation is obtained from the Customer.

IMDEMNIFICATION

ManageMyHosting wishes to emphasize that in agreeing to the ManageMyHosting Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies ManageMyHosting for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to ManageMyHosting or the bringing of any claim against ManageMyHosting by any third-party. This means that if ManageMyHosting is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against ManageMyHosting, plus all costs and attorney's fees.

DENIAL OF SERVICE

We reserve the right to refuse service to anyone at any time for any reason.

SUPPORT

ManageMyHosting will provide 24/7 Support and maintain our guarantees except during US/UK public holidays where we have less staff available for support. We provide best-efforts support on all issues, however, should any problems occur, ManageMyHosting are not responsible for any damages, data corruption or removal of your files or services. Limitation on Company Liability Company shall not be deemed to be in default of any provision of this Agreement or be liable for any failure of performance of the Services and Products to Customer resulting, directly or indirectly, from any (i) weather conditions, natural disasters or other acts of God, (ii) action of any governmental or military authority, (iii) failure caused by telecommunication or other Internet provider, or (iv) other force or occurrence beyond its control. The exclusive remedy against Company for any damages whatsoever to Customer arising out of or related to this Agreement shall be the refund of the fees paid by Customer to Company with respect to the then current term of this Agreement. COMPANY SHALL NOT BE LIABLE FOR (i) ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS OR LOSS OF REVENUE RESULTING FROM THE USE OF THE COMPANY'S SERVICES AND PRODUCTS BY CUSTOMER OR ANY THIRD PARTIES, OR (ii) ANY LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS COMPANY PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED COMPANY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE AND SUITABILITY OF THE SERVICES AND PRODUCTS AND COMPANY SHALL HAVE NO LIABILITY THEREFORE.

LAWS

Customer agrees not to engage in activity that violates federal (United States), state (Texas) or local (Dallas County) laws applicable to the service terms described herein.

FINAL PROVISIONS

A waiver by the Company of any breach of any provision of this Agreement by Subscriber shall not operate as or be construed as a continuing or subsequent waiver thereof or as a waiver of any breach of any other provision thereof.

Subscriber shall not transfer or assign this Agreement without the prior written consent of the Company. Company may assign Agreement at anytime without consent from or notice to Subscriber. Company reserves right to cancel customers rights under this contract at anytime without further obligation.

ManageMyHosting takes no responsibility for any material input by others and not posted to the ManageMyHosting Network by ManageMyHosting. ManageMyHosting is not responsible for the content of any other websites linked to the ManageMyHosting Network; links are provided as Internet navigation tools only. ManageMyHosting disclaims any responsibility for any such inappropriate use and any liability to any person or party for any other person or party's violation of this policy.

ManageMyHosting is not responsible for any damages your business may suffer. ManageMyHosting does not make implied or written warranties for any of our services. ManageMyHosting denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by ManageMyHosting.