• ManageMyHosting.com – For premium website hosting solutions on a shared server this division will be able to assist you. For a set monthly price you can receive extremely generous bandwidth and space offerings that will fit any small business or personal website requirement and provide room to grow in the future.

• BASICHOST.net – Have a small individual website that you just want to put online and not have to worry about high monthly hosting fees? BASICHOST is your answer, offering set amounts of space and bandwidth for small yearly fees this division can assist any individual who just wants to put a few pages and pictures online without the high hosting costs.

• ManageMyBox.com – Have your web hosting requirements increased to the point that you need to host it on a dedicated machine or you want to provide web hosting to others? ManageMyBox is the answer. This division enables you to lease a dedicated server for a set monthly fee and have it managed and monitored by our skilled support technicians as well.

• ManageMyName.com – For any other service solution that you may require while setting up a web presence. This division can supply reasonably priced domain names, SSL Certificates and Online Marketing tools for you to use with any package ordered from the company divisions detailed above.

Operating since 2005 and being profitable from its very first year, our organisation has experienced rapid growth in all of its divisions and we believe this is a testament to our stated strategy of Total Care, Total Quality and Total Control for the customer.

• Throughout our organisation our staff and services are built around caring for our loyal customers in every way possible. We go to great lengths to ensure individualized attention to customer accounts and to have staff available who can liaise with customers to ensure that all their current and future IT needs are being met. We’re here to help you develop and fulfill your web-based IT requirements as they evolve. Whether you are an individual or business we can quickly scale-up or scale-down your services which means you can focus on your core competencies without having to constantly focus on your IT.

• Established and Industry-Experienced Management. ManageMyServices Group is run by people who have over seven years experience in the hosting and managed dedicated hosting industries and who know exactly what is required to operate a successful IT services business. Our main management has already played key roles in building other hosting companies and therefore know exactly how to build a profitable well-operated business from the ground-up.

• Also having key business consultancy skills in the Business Information Systems area our management are able to aid our customers in combining their business and IS strategies and thus, formulate a web hosting strategy that will meet both short-term and long-term business objectives.

• Experienced Support. We ensure that our technicians are extremely knowledgeable in the web hosting field and have years of experience in helping solve customers problems so that if an issue occurs our customers can be sure of a fast solution and not to be handed between many different departments and support levels in order to get it handled. We have one support layer of Level 3 quality and we feel this is a major competitive advantage in comparison to those companies with multiple layers to pass through, it is yet another way in which we are able to save you time and money. On every shift we have at least one RedHat Certified technician available for assistance, often more than one.

• We choose our suppliers and business associates using extensive industry knowledge and experience. We work with suppliers extremely closely and communicate with trusted contacts at these companies on a daily basis to ensure that the quality throughout our supply chain meets our high standards and thus, giving our customers the best possible experience.

• We implement Quality of Service (QoS) metrics throughout our organisation to ensure our total quality objective is met. These are then passed on to our customers in our 99.9% uptime guarantee, 6 hour support response guarantee and 12 hour resolve guarantee. We also know that metrics don’t always reflect the quality of service a customer feels they are receiving and therefore our management is always available should an issue need to be looked at in further detail.

• Our pricing is also based around our quality service philosophy; we do not aim to be the lowest but instead provide value in our offerings by including as many features as possible and ensuring the highest customer satisfaction levels possible.

• One of the most fundamental parts of our strategy is to give you the ability to control every part of your account through our Customer Control Center which was designed and developed in-house and is possibly one of the most advanced service management interfaces in the industry today. Instead of waiting on staff to complete your task, why not have it done immediately? If we find a task that is requested often and has to be completed manually by our team then we will do our best to automate it and enable you to have instant control of it. In a world where time is money, saving you the wait times means you can continue working without any hold-ups and by making best-utilization of our systems we can lower our costs and pass the savings on to you in lower pricing.

• Scale your account as your needs change. Since we have a fully comprehensive service range you can scale your service up and down almost instantly, start off with a basic hosting plan and if your website suddenly experiences a surge in growth you can instantly order a managed dedicated server from us and have it ready to use in under twenty four hours.